Delivery

Delivery Charges

UK Mainland

£4.99 on orders under £45
FREE delivery on orders of £45 or more

Delivery charges and availability for some remote areas may vary depending on the size of the item and the courier used. Where an additional charge applies, we will contact you before dispatch.

Delivery Times

The estimated delivery time shown on each product page is the best guide for that particular item.

Some products are available for fast delivery, while others may take longer depending on stock location and supplier availability. Please check the delivery message on the product page before ordering.

Delivery estimates are based on working days and exclude weekends and Bank Holidays. During particularly busy periods, such as Black Friday and Christmas, deliveries may take a little longer.

Direct Delivery From Our Suppliers

Some products are dispatched directly from the manufacturer or supplier.

Where this applies, the product page will show the relevant delivery estimate. Each supplier operates its own delivery service, so timescales can vary between brands.

Supplier lead times are estimates based on the latest information provided to us and can occasionally change due to circumstances outside our control.

Pre-Orders

A pre-order means that an item is either awaiting release or is temporarily out of stock with further stock expected from the manufacturer.

Any estimated arrival date shown on the product page is based on the latest information supplied by the manufacturer. These dates are estimates and can occasionally change.

Your order will remain active and your item will be dispatched as soon as stock becomes available.

Furniture & Large Items

Furniture and other large items may use specialist delivery services and can have different delivery times from smaller products.

Furniture delivery is available to most UK mainland addresses, although some remote areas, Highlands, islands and other locations may not be serviceable by the supplier's carrier.

If there is a delivery issue with your address, we will contact you as soon as possible.

Highlands, Islands & Remote Areas

Some remote areas may require additional delivery time or may not be covered by certain supplier or furniture delivery services.

If your postcode requires an additional charge or cannot be serviced by the relevant carrier, we will contact you before your order is dispatched.

Missed Deliveries

If nobody is available when delivery is attempted, the courier will normally provide instructions for arranging redelivery or collection.

Please follow the courier's instructions promptly, as parcels returned to us or to the supplier may incur additional delivery charges before they can be sent again.

Tracking Your Order

Where tracking is available, details will normally be provided once your order has been dispatched.

If you need help with a delivery or a supplier-direct order, please contact us at sales@trendybaby.co.uk.

Important

Delivery times are estimates and can occasionally be affected by courier delays, adverse weather, supplier delays or other circumstances outside our control. We will always do our best to keep you informed if we become aware of a significant delay.